Terms of service

Last updated: September 16, 2026

Welcome to Urban Packs. This website and online storefront (the "Site") are operated by Urban Packs. Throughout the site, the terms "we", "us", and "our" refer to Urban Packs. Urban Packs offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing a clutch, evening bag, or bucket bag from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including those additional terms and conditions and policies referenced herein or available by hyperlink.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws)

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted over various networks. Credit card and financial information is always encrypted during transfer over networks using 256-bit SSL technology.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We strive to ensure that all product descriptions, physical dimensions (Length x Width x Height), material specifications, and pricing listed on Urban Packs are clear, complete, and accurate. However, we are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

  • Prices for our products are subject to change without notice.

  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

  • All prices are listed and charged in United States Dollars (USD, $).

SECTION 5 - PRODUCTS AND SERVICES

Certain products, such as specific clutches or bucket bags, may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be completely accurate.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, shipping address, and payment details, so that we can complete your transactions and contact you as needed.

SECTION 7 - THIRD-PARTY TOOLS & LINKS

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you. Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 8 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you send certain specific submissions (for example, product reviews) or send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us.

 

SECTION 9 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose;

  • To solicit others to perform or participate in any unlawful acts;

     

  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others;

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

  • To submit false or misleading information;

  • To upload or transmit viruses or any other type of malicious code.

SECTION 10 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

SECTION 11 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

SECTION 12 - BUSINESS CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Business Name: Urban Packs

  • Business Contact: +1 (307) 445-9876

  • Business Email: support@urbanpacks.shop

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

  • Business Address: 5830 E 2nd St, Casper, WY 82609, United States