Contact information

We are dedicated to providing clear, responsive support for all customer inquiries regarding our clutches, bucket bags, order status, or store policies.

GET IN TOUCH

• Business Name: Urban Packs

• Business Contact: +1 (307) 445-9876

• Business Email: support@urbanpacks.shop

• Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

• Business Address: 5830 E 2nd St, Casper, WY 82609, United States

CUSTOMER SUPPORT DETAILS

• Email Response Time: All email inquiries sent to support@urbanpacks.shop are reviewed and answered within 24 business hours.

• Order Modifications: To update your shipping address or request an order cancellation, please contact us within 2 hours of placing your order.

WEBSITE CONTACT FORM FIELDS

When using the contact form on our website, please fill out the following details:

1. Full Name

2. Email Address

3. Order Number (optional, required for order tracking or return inquiries)

4. Message (please provide specific details regarding your inquiry)