Legal notice

Last updated: September 16, 2026

This Legal Notice governs the use of the website operated by Urban Packs ("we," "us," or "our"). By accessing or navigating this storefront, you acknowledge the business identification and operational terms set forth below.

1. BUSINESS IDENTIFICATION

  • Entity Name: Urban Packs

  • Primary Business Location: 5830 E 2nd St, Casper, WY 82609, United States

  • Customer Support Contact: +1 (307) 445-9876

  • Official Business Email: support@urbanpacks.shop

  • Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

2. WEBSITE HOSTING & PLATFORM

This storefront is hosted on Shopify Inc., which provides the underlying e-commerce software platform, secure online checkout infrastructure, and hosting services.

3. INTELLECTUAL PROPERTY & CONTENT

All written content, product photographs, graphic assets, store designs, logos, text descriptions, and site layout code displayed on this storefront are the exclusive intellectual property of Urban Packs, unless otherwise noted.

  • Trademarks & Copyrights: Reproduction, duplication, modification, distribution, or commercial exploitation of any site content without prior written permission from Urban Packs is strictly prohibited.

  • Product Imagery: All photographs of clutches, evening bags, and bucket bags are intended to represent item attributes accurately. Uncredited use of our visual catalog for external commercial purposes is not permitted.

4. E-COMMERCE OPERATIONAL TRANSPARENCY

  • Market Focus: Urban Packs operates exclusively within the United States market.

  • Product Specifications: Product weights, sizing measurements (Length x Width x Height), structural details, and material compositions listed on individual product pages represent actual physical inventory specifications.

  • Delivery & Fulfillment Terms: Orders are fulfilled under a clear 7 to 12 business day standard delivery window (1–3 business days handling + 6–9 business days carrier transit).

  • Return Terms: Eligible items may be returned within 30 calendar days of delivery with $0.00 restocking fees, subject to the guidelines outlined in our Return and Refund Policy.

5. LIMITATION OF LIABILITY

Urban Packs makes every effort to ensure that product specifications, pricing, inventory levels, and store policies are current and accurate. We reserve the right to correct typographical errors, update product information, or modify store terms as needed without prior notification.

For full details regarding terms of use, data protection practices, and transaction conditions, please consult our published Terms of Service, Privacy Policy, and Payment Policy.